Unfortunately due to the personal care nature of our products, we are unable to refund or exchange goods unless they were damaged or faulty when delivered.

Please notify us via email of the damaged or faulty items and return it to us within 14 days of receipt.

We shall then replace these items via standard delivery at our expense. If we advise you that the item is not in stock, we will provide you with a gift voucher for the original product price and delivery cost which you can redeem on your next purchase.  Please note we do not refund the delivery cost to return the damaged or faulty goods.

For more information, please read our full Terms & Conditions.

Please note that a no refund, return or exchange policy applies to clearance items.