Payment, Security & Privacy

Pay with your Credit Card online

We accept VISA, MasterCard and American Express. We use secure encryption technology to protect your credit card details during an online transaction.

Pay online with PayPal

We accept payment via the PayPal payment system. Just select PayPal as the payment option when you checkout and login to your PayPal account or sign up for one. Note however that Paypal is not an available payment option if you choose multiple address sending.

Pay by Cheque or Money Order

We accept Bank Cheque and Australia Post Money Orders.
Simply write the cheque / money order payable to Kinetic Blue Pty Ltd and send along with a printout of your order to:

• Kinetic Blue Pty Ltd
• P.O. Box 1319
• Glen Waverley
• VIC 3150
• AUSTRALIA

We cannot take responsibility for payments that do not reach us, therefore we suggest you use Registered Post or some other insured form of postage.

Pay by Bank to Bank Transfer

Pay by directly depositing the funds into our bank account. Our bank details are:

• BSB Number: 063 587
• Account Number: 10403441
• Account Name: Kinetic Blue Pty Ltd

Use your order number as the reference so that we can identify it as yours.

We take online security seriously and use GeoTrust 128/256 Bit SSL Certficate and eWAY Payment Gateway for our online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY Payment Gateway are secured payments. The following measures are taken to protect your data:

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by us or any outside party.
• All transactions are performed under 128/256 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by us.

We regard customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all users of our website, and conforms to internet privacy standards. If you have questions or concerns regarding this statement, please contact us.

Collection of Information

In order to use this website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.

Any information collected by us is collected via correspondence from you. This may be via the telephone, email, mail, fax or directly through our website.

Use of Collected Information

Any details collected from our customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting us.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

We use personally identifiable information for essential communications, such as emails, accounts information, and critical service details. If you subscribe to our e-mail newsletter, we use your email address to send you information on products, grooming tips and special offers. You always have the option to opt out of this newsletter.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

We may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose and we do not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links

Links on our site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.kineticblue.com.au.

Changes to Privacy Policy

If they are any changes to our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by other means of notice deemed appropriate.